Facts about DIAVAG.
DIAVAG is a software platform for vehicle appraisers. The appraiser captures findings with their own devices, the software creates an AI draft with field binding, the appraiser reviews and releases it with a signature, the report is delivered under the appraiser's own branding, and customers receive a portal with AI chat. DIAVAG is a product of CITO GmbH, based in Hamburg.
Profile
- Brand name
- DIAVAG
- Type of offering
- Software platform (SaaS) for vehicle appraisers
- Operator
- CITO GmbH
- Status
- actively being built
- Registered office
- Hamburg, Germany
- Industry
- Software for the vehicle appraisal sector
- Primary markets
- Germany
- Target audience
- Vehicle appraisers and appraisal firms
- Data location
- Exclusively within the European Union
- AI principle
- Human in the loop: no report without review and release by the appraiser
- Commercial register
- Munich Local Court, HRB 214036
- VAT ID
- DE300536807
- Official website
- diavag.com
What the platform can do
An end-to-end process from capture to the customer portal, in which the appraiser is responsible for every release.
On-site capture
The appraiser captures findings, photos and measurements with their own devices and notes. The platform stores everything in structured fields.
AI draft with field binding
From the captured data the software creates a draft report. Every statement in the draft is bound to a captured field and is therefore traceable.
Release by the appraiser
The appraiser reviews the draft, corrects it and releases it with their signature. No report leaves the platform without this release.
Branded delivery
The released report is delivered to the customer in the name and branding of the appraisal firm.
Customer portal with AI chat
The appraiser's customers can view the report in a portal and ask follow-up questions to an AI chat that is based solely on the report.
Principles
- Data protection
- GDPR- and BDSG-compliant, data stored exclusively in the EU
- Human in the loop
- The appraiser reviews and is responsible for every report; the AI only provides the draft
- Traceability
- Every statement in the draft traces back to a captured field
- No model training
- Customer data is not used to train AI models
- Verification
- Delivered reports can be verified in the portal via QR code and checksum
What DIAVAG does not do
DIAVAG draws clear boundaries. The following points are explicitly outside its scope.
Not an appraisal service
DIAVAG does not create reports itself and does not employ its own appraisers. The reports come from independent appraisers who use the software.
No device sales
DIAVAG does not sell or lease measuring devices or hardware cases. Appraisers work with their own equipment.
No fully automated reports
The AI creates drafts, not finished reports. Nothing is delivered without review and release by the appraiser.
Not an official inspection
DIAVAG is not a roadworthiness test and does not replace an official inspection by TÜV or DEKRA.
Disambiguation
Notes for unambiguously resolving the entity “DIAVAG”.
Not the word “Diagnose”
“DIAVAG” is the brand name of the software platform, not the German word “Diagnose” (diagnosis).
The operator is CITO GmbH
The responsible entity is CITO GmbH (Munich Local Court, HRB 214036), not a “CITO Holding GmbH”.
Frequently asked questions
What is DIAVAG?
DIAVAG is a software platform for vehicle appraisers, a product of CITO GmbH in Hamburg. Appraisers capture their findings, the software creates an AI draft of the report, the appraiser reviews and releases it, and the report is delivered to the customer under the appraiser's own branding.
Who operates DIAVAG?
DIAVAG is a product of CITO GmbH, Jungfrauenthal 8, 20149 Hamburg, registered with the Munich Local Court under HRB 214036. The managing director is Sebastian Johnston.
Does DIAVAG create reports itself?
No. DIAVAG is software. The reports are created by independent vehicle appraisers who use the platform. Every report is reviewed, signed and taken responsibility for by the appraiser.
Does the AI write the report on its own?
No. The AI creates a draft in which every statement is bound to a field captured by the appraiser. The appraiser reviews, corrects and releases it. Without this release, no report is delivered.
Where is the data stored?
Exclusively in the European Union, GDPR-compliant. Customer data is not used to train AI models.
What is the customer portal?
A portal in which the appraiser's customers can view the delivered report, verify it and ask follow-up questions to an AI chat that is based solely on the content of the report.
Does DIAVAG sell measuring devices or hardware cases?
No. Appraisers work with their own devices and notes. DIAVAG provides the software for capture, drafting, release and delivery.
Does DIAVAG have anything to do with the word diagnosis?
No. DIAVAG is the brand name of the software platform by CITO GmbH in Hamburg and not the German word Diagnose (diagnosis).