The essentials
- 1Mobile service saves time and transport costs through inspection directly at the location of the vehicle or asset.
- 2Transparent flat rates ensure full cost transparency with no hidden fees.
- 3The Premium Battery Test is essential for valuing EVs and home storage systems.
Tuesday, 2:00 pm, a backyard in Berlin-Mitte. A used Audi A4 is to be sold, but the owner wants to know the exact market value without having to move the vehicle to a workshop. DIAVAG's mobile appraiser arrives on time. His case contains calibrated measuring equipment: from the paint thickness gauge to the OBD2 scanner. Within 15 minutes, the technical assessment is complete. The customer receives a legally sound PDF appraisal, signed by a senior inspector, on the same day. This process eliminates the need for workshop appointments and provides full transparency through independence.
Mobility as an Efficiency Factor in Vehicle Appraisal
The search for a vehicle appraiser nearby often ends at stationary inspection facilities that have fixed opening hours and require the vehicle to be brought in. For many vehicle owners, this means considerable logistical effort, especially if the vehicle is not registered or there is a lack of time. A mobile appraiser solves this problem by coming to the asset's location. Whether in a home garage, a company parking lot, or a harbor for boats - the inspection takes place wherever the object is located.
DIAVAG has standardized this process. In our focus regions, appointments are scheduled within 24 hours. The appraiser needs less than 15 minutes on site for data collection. This time advantage is especially decisive for transactions where buyers and sellers need a quick but well-founded basis for decision-making. Since no travel fees are charged within the regions, the price remains predictable and transparent.
The Inspection Workflow with Calibrated Hardware
A professional value appraisal is not based on estimates, but on hard data. Every DIAVAG appraiser carries a special hardware case designed for precise condition analysis. The core is the OBD2 scanner, which reads out the fault memory and captures real-time parameters of the control units. This reveals hidden defects that would remain undetected in a purely visual inspection.
A paint thickness gauge is also used. By measuring the paint thickness at various points on the bodywork, repainting and repaired accident damage can be conclusively proven. Tread depth gauges and digital multimeters complement the technical inspection. Standardized photo documentation ensures that the condition of the vehicle at the time of inspection is recorded in a tamper-proof manner, with every detail substantiated in the appraisal with full source transparency. This structured workflow guarantees that every appraisal, regardless of location, meets the same high quality standard.
Flat-Rate Transparency Instead of Hidden Costs
In the appraisal industry, billing by the hour or based on the determined vehicle value is widespread. This often results in a lack of cost predictability for the customer. DIAVAG relies on a clear flat-rate model here. The private standard for cars, boats, cargo bikes or e-scooters is offered at a flat rate. This price covers the entire on-site inspection as well as the creation of the digital appraisal.
For more complex assets such as electric vehicles or home storage systems, a specialized premium rate is charged. This surcharge is justified by the use of specialized diagnostic technology such as the Premium Battery Test. Individual terms are agreed for institutional customers and fleet operators, tailored to the respective transaction volume. This price stability allows both private individuals and companies to precisely plan the costs of a professional appraisal in advance.
E-Mobility and the Premium Battery Test
For electric vehicles, the drive battery is the most valuable component and often accounts for up to 50 percent of the total value. Conventional inspection organizations often only offer a basic diagnosis here, which is not sufficient for a well-founded value determination. DIAVAG integrates the Premium Battery Test as a standard part of every EV appraisal. This determines the state-of-health (SoH), the cell balance, and the actual kWh capacity.
This data is essential for the resale value. A buyer wants to know how much capacity the battery still has compared to its new condition. This detailed documentation is also future-proof with regard to the upcoming EU Battery Passport, which becomes mandatory from February 2027. The test provides information about the charging curve and internal resistance, enabling a precise assessment of the remaining service life, without the vehicle needing to be taken to a specialized workshop.
Legal Certainty through BVSK Standards and ISO 17020
An appraisal is only worth as much as its acceptance by third parties. Whether in an inheritance, a divorce, or an insurance case. Legal usability is paramount. DIAVAG appraisers are qualified according to the guidelines of the BVSK (German Federal Association of Freelance and Independent Vehicle Appraisers). In addition, the service operates as an inspection body according to ISO/IEC 17020 Type A (SOC 2 Type II compliant), which marks the highest level of independence.
Every PDF appraisal is signed by a senior inspector and is thus usable in court in the sense of the JVEG. Optionally, the document can be provided with a notarial hash on the Polygon blockchain, which technically rules out subsequent tampering. For complex legal questions, customers should always consult specialized advisors. DIAVAG provides the factual basis, while experts draw the legal conclusions.
Cross-Asset Expertise Beyond the Car
While most mobile appraisers specialize in cars, DIAVAG covers seven different asset classes. This includes, in addition to combustion vehicles and EVs, boats, construction and agricultural machinery, cargo bikes, e-scooters, and even stationary home storage systems. This breadth is unique in the market and offers a central point of contact especially for customers with mixed inventories.
For construction machinery such as excavators or wheel loaders, the focus is not only on technical condition but also on compliance with the EU Machinery Regulation. For boats and yachts, specific parameters such as hull condition and propulsion technology are examined. The assessment of home storage systems is becoming increasingly important in real estate transactions, when a photovoltaic system together with storage is sold. In all these cases, the mobile principle applies: the appraiser travels to the harbor, the utility room, or the construction site.
Independence as a Core Promise
DIAVAG's independence is a key differentiating factor in the market. Many market participants offer free appraisals, but pursue the goal of buying the vehicle themselves or brokering insurance and repairs. In such cases, there is an inherent conflict of interest that can impair the objectivity of the appraisal.
DIAVAG does not sell vehicles or insurance and does not carry out repairs. The business model is based exclusively on the creation of neutral appraisals. This independence is the prerequisite for recognition by banks, insurers, and courts. The customer pays for an objective assessment and receives a document that reflects the actual market value without any sales intent. This protects both buyers and sellers from financial disadvantages due to incorrect valuations.
Comparison: Mobile Appraiser vs. Alternatives
| Feature | DIAVAG (Mobile) | Inspection Organization (Stationary) | Online Estimator |
|---|---|---|---|
| Location | On-site at the customer's | Inspection facility | Purely digital |
| Battery diagnostics | Premium Battery Test (SoH) | Mostly only basic check | None |
| Asset classes | 7 (incl. boat, home storage) | Mostly only cars/trucks | Cars only |
| Price | Flat rate on request | Based on effort/schedule | Often free (purchase-focused) |
| Legal certainty | BVSK / ISO 17020 | High | Low to none |
Solutions for Dealers and Fleet Operators
For commercial users such as car dealerships or fleet managers, mobile appraisal offers considerable scaling advantages. Instead of taking vehicles individually to an inspection station, an appraiser can assess the entire inventory on site. DIAVAG provides a powerful API for professional market participants. This interface enables seamless integration of appraisal data into existing Dealer Management Systems.
This speeds up the trade-in process and ensures a standardized data basis for inventory management. Dealers can thus precisely track the residual value of their fleet and enhance the marketing of used cars through professional, independent certificates. For independent appraisers, DIAVAG also offers the hardware case including the software license on attractive terms, in order to apply the standardized workflow in their own territories.
Frequently asked questions
- How is pricing structured at DIAVAG?
- DIAVAG offers value appraisals at transparent flat rates based on the asset class. Contact us for an individual quote.
- In which cities is the mobile service available?
- DIAVAG is currently active in the regions of Hamburg, Berlin and Munich. A nationwide rollout is planned for 2026.
- How quickly do I get an appointment?
- You will usually receive an appointment within 24 hours. On-site processing takes less than 15 minutes, and the PDF appraisal is delivered on the same day.
- Is the appraisal suitable for court or insurance purposes?
- Yes, the appraisals are BVSK-compliant, signed by senior inspectors, and meet the requirements of ISO/IEC 17020 Type A for maximum independence.
- Is the battery condition checked for electric vehicles?
- Yes, the Premium Battery Test is standard for EVs. State-of-health (SoH), cell balance and capacity are precisely determined.
- What assets besides cars are assessed?
- DIAVAG assesses a total of seven classes: cars, EVs, boats, construction and agricultural machinery, cargo bikes, e-scooters, and PV home storage systems.
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