The essentials
- 1Independence is essential: DIAVAG does not sell vehicles or insurance, guaranteeing neutral appraisals.
- 2Fixed-price guarantee: Standard appraisals cost auf Anfrages, premium appraisals including a battery test cost auf Anfrages with no hidden fees.
- 3Mobile service: The expert arrives at the vehicle's location within 24 hours in Hamburg, Berlin, or Munich.
Tuesday morning in a driveway in Berlin-Zehlendorf. A well-maintained BMW 5 Series is ready for appraisal. The owner needs a robust value appraisal for an upcoming divorce settlement. The DIAVAG expert arrives on time, opens their hardware case, and begins the standardized inspection workflow. In under 15 minutes, paint coating thickness, fault memory, and overall condition are documented. Such scenarios are at the heart of mobile valuation, combining independence and precision without ever moving the vehicle. The appraisal serves as an objective basis for negotiations and legal disputes.
Why a Professional Value Appraisal for Your Car Is Essential
A value appraisal for a car is far more than a mere price estimate. It is a detailed assessment by a qualified expert that determines a vehicle's actual market value, taking into account all value-relevant factors. In many life situations, such a document is legally or financially indispensable. In cases of inheritance or divorce, lawyers and notaries often require a court-proof appraisal to fairly divide assets. Here, the JVEG (German Judicial Remuneration and Compensation Act) often serves as a guiding framework for admissibility.
An independent appraisal also provides security in the private used car market. Buyers are willing to pay a fair price when a vehicle's condition has been objectively confirmed by a third party. Sellers, in turn, protect themselves against unjustified price pressure. A key aspect of the DIAVAG service is strict independence. Since DIAVAG does not purchase vehicles, broker insurance, or perform repairs, the assessment remains free of any vested interest. This fundamentally distinguishes the service from car-buying portals, whose estimates often serve as bait offers for a later purchase below market value.
The Difference Between a Market Value Estimate and an Expert Appraisal
Many vehicle owners confuse automated online estimates with a genuine value appraisal. Algorithm-based services rely solely on statistical data such as year of manufacture, model, and mileage to derive an average value. However, these services do not account for individual maintenance condition, technical defects, or high-value special equipment. A DIAVAG expert, by contrast, conducts a physical on-site inspection. Calibrated measuring devices are used that go far beyond what a purely visual check can achieve.
A BVSK-compliant appraisal documents the condition in detail and in a legally sound manner. While an online estimate carries little weight in a legal dispute or with an insurer, a PDF appraisal signed by a senior inspector is a recognized document. Compliance with the ISO/IEC 17020 Type A standard underscores the highest level of independence as an inspection body. This is especially important when it comes to securing evidence after an accident or documenting condition upon lease return, in order to fend off unjustified claims from the leasing company.
Mobile Service: The Appraiser Comes to the Vehicle's Location
A central advantage of DIAVAG is its mobility. Traditionally, vehicle owners had to visit an inspection body such as TÜV or DEKRA to obtain an appraisal. This requires time, organization, and, for unregistered vehicles, even costly transport. DIAVAG reverses this principle: the expert comes to the asset. Whether in a home garage, at a dealer's lot, or at a marina for boats - the inspection takes place wherever the vehicle is located.
In the regions of Hamburg, Berlin, and Munich, DIAVAG guarantees an appointment within 24 hours. The entire on-site process is optimized for efficiency and typically takes less than 15 minutes. Despite this speed, quality is maintained through a standardized workflow. Digital capture of all data enables the finished appraisal to be delivered as a PDF the same day. This time advantage is especially crucial for short-notice sales decisions or urgent insurance cases. No hidden travel fees apply within the regions, simplifying cost planning for the customer.
Transparent Costs: DIAVAG's Fixed-Price Model
The pricing of vehicle appraisals is often opaque and frequently depends on the determined vehicle value or the time involved. DIAVAG offers full transparency here through a fixed-price model. For standard assets such as combustion-engine cars, boats, cargo bikes, or e-scooters, the price is auf Anfrages. This amount covers the entire inspection, travel within the region, and preparation of the BVSK-compliant appraisal.
| Service | Price | Target Group |
|---|---|---|
| Private Standard (car, boat, cargo bike) | auf Anfrages | Private customers, buyers/sellers |
| Premium (EV, home battery storage) | auf Anfrages | Owners of high-voltage technology |
| Dealers / Fleets | Custom | From 50 appraisals per month |
| Hardware case + software | auf Anfrages | Independent appraisers |
The premium package for auf Anfrages is aimed at owners of electric cars, home battery storage systems, or particularly high-value assets. This includes the Premium Battery Test, which enables an in-depth diagnosis of battery condition. For commercial clients such as car dealerships or fleet operators reaching a volume of more than 50 appraisals per month, DIAVAG offers individual terms and an API connection to existing Dealer Management Systems (DMS). This enables seamless integration of appraisals into the digital sales process.
The Inspection Process: Technology and Hardware in Action
The quality of an appraisal rests on the accuracy of data collection. DIAVAG experts use a specially assembled hardware case containing calibrated measuring tools for all relevant vehicle areas. An OBD2 scanner reads the fault memory and captures real-time parameters from the onboard electronics. This is essential for identifying hidden defects that would not immediately show up during a test drive. A paint thickness gauge checks the paintwork for irregularities, enabling reliable identification of repainting and repaired accident damage.
Additionally, tread depth gauges for tires and digital multimeters for electrical systems are used. A key component is standardized photo documentation. Every appraisal includes a fixed set of photos that document the vehicle's condition in a tamper-proof manner. Optionally, the appraisal can be secured with a notarial hash on the Polygon blockchain. This creates an additional layer of audit security, as the document can no longer be altered undetected afterward. This technological approach ensures the high acceptance of the appraisals among insurers and courts.
EVs and the Premium Battery Test
For electric vehicles, the drive battery is the most expensive component and largely determines residual value. Conventional inspection organizations often offer only a basic diagnosis, which is insufficient for a sound valuation. DIAVAG integrates the Premium Battery Test into the 299-euro premium appraisal. This test determines the State of Health (SoH), i.e., the battery's condition compared to when it was new. Parameters such as cell balance, kWh capacity, charging curve, and internal resistance are analyzed.
This data is relevant not only for the current sale but also prepares the vehicle for the upcoming EU Battery Passport, which becomes mandatory from February 2027. An EV with a certified SoH finding is significantly easier to market, as the buyer can objectively assess the risk of a costly battery defect. DIAVAG acts as a pioneer in digital battery diagnostics here, offering a depth of analysis that goes far beyond reading simple onboard computer values. This builds trust in a technology where many buyers are still uncertain about long-term durability.
Legal Certainty Through the BVSK Standard and ISO/IEC 17020 Type A
The legal admissibility of an appraisal is often the decisive reason for commissioning one. DIAVAG ensures that all experts are qualified according to the standards of the BVSK (German Federal Association of Independent Automotive Experts). Every PDF appraisal produced is also finally reviewed and signed by a senior inspector. This guarantees consistently high quality and compliance with applicable guidelines for expert appraisal services.
Classification as an inspection body under ISO/IEC 17020 Type A certifies DIAVAG's highest level of independence. Unlike workshops or dealers, who often pursue their own interests, DIAVAG is a neutral observer. In legal disputes, such as inheritance matters or insurance disputes, this independence is a weighty argument. However, it is explicitly noted that DIAVAG does not provide legal advice. For specific legal questions, customers should always consult a lawyer or notary, who can introduce the appraisal as evidence in proceedings.
The 7 Asset Classes: More Than Just Car Appraisals
While many appraisal services specialize in cars, DIAVAG covers a total of seven asset classes. Alongside classic combustion cars and EVs, the portfolio also includes boats, construction and agricultural machinery, cargo bikes, e-scooters, and home battery storage systems. This breadth is unique in the market and allows customers to have various assets appraised through a single provider. For boats, for example, specific aspects such as hull condition and propulsion technology are documented, which is essential for insurance policies or seasonal purchases.
In the field of construction and agricultural machinery, the focus is on determining residual value and documentation for insurance claims. Specific regulations, such as the EU Machinery Regulation, often apply here. The valuation of PV home battery storage systems is also gaining importance, particularly in real estate transactions or warranty disputes with manufacturers. The mobile approach remains consistent across all classes: the expert arrives with the appropriate equipment at the object's location, carries out the standardized inspection, and delivers a legally sound document at a fixed price.
Benefits for Dealers and Fleet Operators
For commercial players such as car dealerships, leasing companies, and fleet operators, DIAVAG offers scalable solutions. Manual appraisal creation is often too slow and too expensive for large inventories. From a volume of 50 appraisals per month, DIAVAG provides individual terms. A key technological building block is the DMS API, through which appraisals can be fed directly into customers' Dealer Management Systems. This significantly speeds up the purchasing process and the subsequent marketing of vehicles.
Dealers also benefit from the independence of the DIAVAG seal. A vehicle offered with an external, BVSK-compliant appraisal often achieves higher prices and shorter time on the lot, as end-customer trust is strengthened. For independent appraisers, DIAVAG also offers the option of purchasing the standardized hardware case, including software, at a list price of auf Anfrages. This allows individual appraisers to become part of the DIAVAG network and benefit from efficient digital processes while maintaining their local presence.
Frequently asked questions
- How much does a value appraisal for a car cost at DIAVAG?
- A standard value appraisal for a car costs auf Anfrages at a fixed price. For electric cars or high-value assets, the price is auf Anfrages, which includes a comprehensive Premium Battery Test.
- How quickly can I get an appointment and receive the appraisal?
- In the regions of Hamburg, Berlin, and Munich, you get an appointment within 24 hours. The finished PDF appraisal is delivered to you on the same day as the inspection.
- Is DIAVAG's appraisal legally sound?
- Yes, the appraisals are BVSK-compliant, prepared by qualified experts, and signed by a senior inspector. DIAVAG also meets the ISO/IEC 17020 Type A standard for the highest level of independence.
- Do I have to drive my car to an inspection site?
- No, DIAVAG is a mobile service. The expert comes directly to you - at home, at the office, or wherever the vehicle is located, for example in a garage or at a parking spot.
- What hardware is used during the inspection?
- Calibrated measuring devices are used, such as OBD2 scanners, paint thickness gauges, tread depth gauges, and special diagnostic tools for the Premium Battery Test on electric vehicles.
- Does DIAVAG also offer appraisals for other vehicles?
- Yes, DIAVAG covers a total of 7 asset classes: cars, EVs, boats, construction and agricultural machinery, cargo bikes, e-scooters, and home battery storage.
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