The essentials
- 1Fixed prices from auf Anfrages to auf Anfrages guarantee full cost transparency with no hidden fees.
- 2Mobile on-site inspection saves the customer time and logistical effort for vehicle transfer.
- 3BVSK-compliant appraisals and ISO certification ensure acceptance by insurers, authorities, and courts.
Wednesday morning, 10:00 a.m., a commercial yard in Hamburg-Altona. A five-year-old BMW 5 Series is ready for appraisal. The owner needs a robust document for the private sale to justify the asking price to prospective buyers. The DIAVAG appraiser arrives, equipped with calibrated hardware such as an OBD2 scanner and paint thickness gauge. In less than 15 minutes, the on-site data collection is complete. Such scenarios are the standard for modern, mobile value appraisals that combine technical precision with time efficiency. In this article, you will learn how the costs of a value appraisal are calculated and why independence is the decisive factor for its usability.
Transparent Cost Structures for Value Appraisals
The costs of a value appraisal for used cars vary greatly across the market. Traditional appraisal offices often calculate their fees based on the value of the item or on time spent according to the Judicial Remuneration and Compensation Act (JVEG). This often leads to a lack of predictability of the final invoice amount for the end customer. DIAVAG relies on a transparent fixed-price model to eliminate this uncertainty.
For standard vehicles such as combustion-engine cars, boats, cargo bikes, or e-scooters, the fixed price is auf Anfrages. This amount covers the entire process: from scheduling within 24 hours, through the appraiser's mobile arrival, to the creation of the digital appraisal. Compared to classic inspection organizations, where customers often have to bring the vehicle to the inspection center themselves, this mobile service offers a significant time and logistical advantage.
For more complex assets or high-value vehicles, especially electric cars and home energy storage systems, the fixed price is auf Anfrages. This surcharge is justified by the use of specialized diagnostic technology. The Premium Battery Test, which is standard for electric vehicles, requires a more in-depth analysis of cell balance and capacity, which goes far beyond a simple visual inspection. Thanks to the fixed-price guarantee, customers know exactly what costs to expect before the appointment, regardless of the duration of the on-site inspection.
The Difference Between an Online Estimate and an Expert Appraisal
Many vehicle owners use free online calculators to get an initial idea of the value of their used car. However, these algorithms are based purely on statistical market data and do not take into account the individual condition of the vehicle. Such a result is neither legally sound nor usable for negotiations with insurers or in the context of an inheritance. A physical value appraisal, on the other hand, is based on an actual inspection by a qualified appraiser.
While online tools only provide average values, a DIAVAG appraiser inspects the asset on site with calibrated hardware. This includes measuring the paint thickness to uncover hidden accident damage or repainting, as well as reading the fault memory via the OBD2 interface. This data flows directly into the BVSK-compliant appraisal. An algorithm cannot assess the wear condition of the brakes, the tread depth of the tires, or the actual condition of the interior. Therefore, the price of a professional appraisal is an investment in securing the actual market value.
| Feature | Online estimate | DIAVAG value appraisal |
|---|---|---|
| Cost | Mostly free | auf Anfrage / auf Anfrage fixed price |
| Type of inspection | Statistical algorithm | Physical on-site inspection |
| Legal certainty | Low to none | BVSK-compliant, ISO 17020 Type A |
| Hardware used | None | OBD2, paint measurement, battery test |
| Documentation | Short email | Detailed PDF appraisal |
Mobile Inspection: Time Savings Through On-Site Service
A key factor in evaluating the cost of a value appraisal is the logistical effort involved. With conventional providers, the vehicle often has to be moved to a fixed inspection center. This requires time, fuel, and, if applicable, temporary license plates if the vehicle is not registered. DIAVAG solves this problem with a mobile approach. The appraiser comes directly to the location of the asset, whether it's a private garage, a dealer's yard, or a marina for boats.
This service is already included in the fixed price in the regions of Hamburg, Berlin, and Munich. The efficiency of the process is designed to burden the customer's daily routine as little as possible. On-site data collection usually takes less than 15 minutes. By using a standardized workflow and a specialized software solution, the appraiser can process the information in real time. The finished PDF appraisal is signed by a senior inspector and delivered digitally the same day. This speed is particularly valuable for time-critical transactions, such as a short-notice vehicle sale or a lease return.
Premium Battery Test: Valuation of Electric Vehicles
For electric cars, the traction battery is the most valuable component. Its condition, the so-called state of health (SoH), largely determines the residual value of the vehicle. A simple visual inspection or reading general onboard computer data is not sufficient here to make a reliable statement. That's why the premium appraisal for auf Anfrages includes the Premium Battery Test as a standard service. This test provides precise data on cell balance, actual kWh capacity, and the internal resistance of the battery.
The importance of this data is underscored by upcoming regulation. From February 2027, the EU Battery Passport will become mandatory for new batteries. DIAVAG is already prepared for these requirements today and delivers appraisals that meet these high standards. For buyers of a used electric car, this appraisal offers the certainty that the battery shows no hidden signs of degradation. For sellers, in turn, it is the strongest argument for achieving a higher price compared to vehicles without a documented battery condition. The additional cost of auf Anfrages compared to the standard appraisal is often already offset by a slightly higher sale price.
Legal Certainty Through BVSK Standards and ISO Certification
A value appraisal is only as valuable as its acceptance by third parties. Whether insurers, tax offices, or courts: the qualification of the author is crucial. DIAVAG appraisers work according to the guidelines of the Federal Association of Freelance and Independent Automotive Experts (BVSK). In addition, the system is designed to meet the requirements of an inspection body according to ISO/IEC 17020 Type A, which represents the highest level of independence. This means that DIAVAG has no vested interests whatsoever in the sale of vehicles, insurance, or repairs.
This independence is the basis for legal usability. In cases of inheritance or divorce, where assets must be precisely quantified, such an appraisal offers an objective basis. In insurance cases too, for example after an act of nature, the appraisal serves to determine the replacement value. However, it is important to note that DIAVAG does not provide legal advice. For specific legal questions, you should always consult a lawyer or notary. The appraisal provides the necessary facts on which the legal assessment can be built.
Overview of the Seven Asset Classes
A unique selling point of DIAVAG is the breadth of asset classes covered. While many competitors focus exclusively on cars, the standardized hardware case enables the valuation of seven different categories. This is especially advantageous for customers with mixed portfolios or special requirements. The asset classes include cars (combustion and hybrid), electric cars, boats (sport and sailing boats), construction and agricultural machinery, cargo bikes, e-scooters, and home storage systems for photovoltaic installations.
Each of these classes requires specific know-how and adapted inspection steps. For construction and agricultural machinery, for example, operational safety according to the EU Machinery Regulation is the focus, while for home storage systems, electrical capacity and cycle stability are decisive. The fixed-price approach remains consistent: auf Anfrages for standard assets and auf Anfrages for premium assets such as electric cars or home storage systems. This versatility makes DIAVAG a central point of contact for private and commercial customers who require consistent valuation quality across different asset types.
Process Flow: From Appointment to Digital Appraisal
DIAVAG's process is optimized for maximum efficiency. After booking, the appointment is usually confirmed within 24 hours. The appraiser arrives at the vehicle's location at the agreed time. The technical assessment begins with identifying the vehicle by its vehicle identification number (VIN) in accordance with StVZO and FZV. The condition is then systematically recorded using the hardware carried by the appraiser.
A key component is the standardized photo documentation. This ensures that all relevant areas of the vehicle are recorded in a tamper-proof manner. Optionally, the appraisal can be given a notarial hash on the Polygon blockchain, further securing the immutability of the data. After completing the on-site inspection, the data is digitally transmitted to headquarters. There, final quality assurance is carried out by a senior inspector. The customer receives the finished PDF appraisal by email the same day. This digital workflow reduces sources of error and significantly speeds up the delivery of information.
B2B Solutions for Dealers and Fleet Operators
For commercial customers such as car dealerships, leasing companies, or fleet operators, DIAVAG offers scalable solutions. From a volume of 50 appraisals per month, individual terms are agreed, tailored to the specific needs of the company. A key advantage for B2B customers is the API connection to existing Dealer Management Systems (DMS). This enables seamless integration of appraisal data into the dealer's internal processes, for example for automated pricing on purchase or inventory valuation.
In addition, DIAVAG offers self-employed appraisers or workshops the option of purchasing the hardware case, including the software license, at a list price of auf Anfrages. This allows partners to carry out the standardized DIAVAG workflow independently and benefit from the brand and central quality assurance. The combination of mobile service and technical infrastructure makes the model particularly attractive for companies looking to professionalize their valuation processes while reducing costs through standardization.
Valuation in Cases of Inheritance, Divorce, and Insurance Claims
In emotionally challenging situations such as an inheritance or a divorce, a neutral value appraisal is often the only way to objectively resolve disputes over assets. When several heirs are involved, the value of a vehicle or boat must be precisely determined to enable a fair distribution. A DIAVAG appraisal offers the necessary objectivity here, as it is based on hard facts and standardized measurement methods. The cost of auf Anfrages is a small investment in such cases to avoid lengthy legal disputes.
The value appraisal also plays a central role in insurance cases. After an accident through no fault of one's own or a theft, the replacement value is the decisive figure for compensation from the insurer. A current appraisal documenting the condition of the vehicle shortly before the event is an invaluable advantage here. It documents special equipment, maintenance condition, and technical features that are often not sufficiently taken into account in standard valuation lists. Here too, the same applies: the appraisal provides the factual basis, while the decision on settlement is up to the respective insurer.
Frequently asked questions
- What documents are needed for the value appraisal?
- For a smooth appraisal, you should have the vehicle registration certificate Part I, the service booklet, and invoices for recent repairs or maintenance on hand. For boats or home storage systems, relevant technical documentation is helpful.
- Does the fixed price also cover the appraiser's travel?
- Yes, in the current regions of Hamburg, Berlin, and Munich, mobile travel is already included in the fixed price of auf Anfrages or auf Anfrages. There are no additional mileage surcharges.
- What sets DIAVAG apart from a free online calculator?
- Online calculators use statistical average values. DIAVAG carries out a physical inspection with hardware such as OBD2 scanners and paint measurement devices. Only in this way can individual factors such as accident damage or battery condition (SoH) be precisely assessed.
- Can the appraisal be used for insurance purposes?
- Yes, the appraisals are BVSK-compliant and signed by a senior inspector. This means they meet the standards commonly required for determining replacement value with insurers.
- Is the battery tested on every electric car?
- The Premium Battery Test is included as standard in the premium package for auf Anfrages. Cell balance, capacity, and state of health (SoH) are read out in detail, which is essential for valuing an electric car.
- What happens if the appraiser finds defects on the vehicle?
- All identified defects are objectively documented in the appraisal and factored into the value calculation. DIAVAG does not carry out any repairs itself and does not sell spare parts, in order to preserve the independence of the appraisal.
We'll get in touch with you personally.
No newsletter, no mailing list: sign up if you'd like to learn more about the platform — we'll reach out to you directly.