The essentials
- 1DIAVAG offers transparent fixed prices of auf Anfrages for standard assets and auf Anfrages for premium assets, including a battery test.
- 2Independence per ISO/IEC 17020 Type A and BVSK standards guarantees legally sound appraisals for sale, inheritance, or insurance.
- 3The mobile on-site service saves time and transport costs, as the appraiser comes directly to the asset's location.
Tuesday morning in an underground garage in Berlin-Mitte. A used Tesla Model 3 is about to change hands, but the buyer and seller disagree about the actual condition of the high-voltage battery. In moments like these, an independent value appraisal is the only basis for a fair price negotiation. While traditional appraisers often bill by time spent or a percentage of the vehicle's value, DIAVAG relies on a transparent fixed-price model. The appraiser arrives at the vehicle's location within 24 hours, carries out a standardized inspection with calibrated hardware, and delivers a legally sound document signed by a senior inspector the very same day.
The Cost Structure of Value Appraisals in Market Comparison
The cost of a legally sound value appraisal varies greatly in Germany depending on the provider and intended use. Traditional appraisal offices often base their fees on the BVSK fee schedule or bill according to the Judicial Remuneration and Compensation Act (JVEG) when the appraisal is prepared for court purposes. This often results in costs between 500 and auf Anfrages, depending on the determined vehicle value or the time required to research comparable market values.
DIAVAG breaks with this opaque pricing through a standardized fixed-price model. A key factor in reducing costs while maintaining consistently high quality is the use of digital processes and calibrated hardware. While an independent appraiser often has to record much data manually, the DIAVAG appraiser uses a specialized hardware case and a software interface that reduces the on-site inspection workflow to under 15 minutes. This efficiency makes it possible to offer the private standard for auf Anfrages without compromising on legal certainty.
Another cost factor with conventional appraisals is travel fees. Since DIAVAG operates mobile in regions such as Hamburg, Berlin, and Munich, hidden mileage flat rates within these zones are eliminated. The customer pays a final price that covers all services, from the inspection to the digital delivery of the signed PDF appraisal.
Transparent Fixed Prices: The DIAVAG Model for Private Customers
Transparency is the foundation of trust in the appraisal industry. DIAVAG clearly distinguishes between two pricing tiers for private customers to accommodate the different technical requirements of various assets. The standard fixed price of auf Anfrages applies to assets such as combustion-engine cars, boats, cargo bikes, and e-scooters. This price includes complete documentation of the visual and technical condition, including paint thickness measurement to identify accident damage and a fault memory readout via OBD2.
For technologically more complex assets such as electric cars and home storage systems, the fixed price is auf Anfrages. This surcharge is justified by the included Premium Battery Test. Since the battery of an EV can account for up to 50 percent of its total value, a simple visual inspection is not sufficient. The appraiser determines the State of Health (SoH) here, checks the cell balance and the actual capacity. This in-depth insight into the chemical aging of the storage unit is essential for a precise valuation.
Compared to automated online estimates, which are often offered for free or a small fee, the DIAVAG appraisal provides physical evidence. Online algorithms cannot recognize the level of care, hidden defects, or repainting. An independent appraisal thus protects against costly bad purchases or undervalued sales, and the investment of 199 or auf Anfrages is usually already recouped during the first negotiation.
The Premium Battery Test: Why EV Appraisals Cost auf Anfrages
The value of an electric vehicle stands or falls with the condition of its high-voltage battery. Traditional inspection organizations such as TÜV or DEKRA often only offer basic diagnostics that merely read the fault memory. DIAVAG integrates a Premium Battery Test into the premium appraisal for auf Anfrages, which goes far beyond these standard queries. Real-time parameters are captured during the charging or discharging process to make a valid statement about the remaining capacity and performance of the battery.
This test is particularly important because a vehicle's digital odometer often does not reflect the chemical degradation of the cells. A vehicle with low mileage may have a worse battery condition due to poor charging habits (constant fast charging to 100 percent) than a long-distance vehicle with high mileage that was charged gently. Without this test, buying a used EV remains a financial risk.
This test is also crucial for home storage systems used with solar installations. In real estate transactions, the value of the installed technology is often only estimated. A DIAVAG appraisal provides hard facts on the capacity and condition of the storage unit (e.g. from manufacturers such as BYD, Sonnen, or Tesla). This is relevant not only for a sale but also for enforcing warranty claims against the manufacturer if performance declines prematurely. In such cases, the appraisal serves as objective proof of the actual SoH value.
Legal Certainty and Independence: ISO/IEC 17020 Type A
A decisive factor for the quality and usability of an appraisal is the independence of its creator. DIAVAG operates as an inspection body according to the ISO/IEC 17020 Type A standard. This is the highest level of independence, since the company has no vested interest whatsoever in the sale of vehicles, insurance, or repair services. Unlike purchasing portals, which create an appraisal in order to then acquire the vehicle themselves, DIAVAG remains a neutral observer and assessor.
Legal robustness is further ensured through the qualification of the appraisers. All experts work according to BVSK-compliant standards. Every PDF appraisal produced is reviewed and signed by a senior inspector before it is sent. This ensures that the methodology and value determination meet the high requirements for a legally sound appraisal. For customers who need maximum tamper protection, DIAVAG optionally offers a notarial hash on the Polygon blockchain. This makes the state of the document at the time of creation immutably documented.
These standards are particularly important when the appraisal has to be presented to third parties. Whether to the tax office to determine the withdrawal value of a company car, to an insurer after a claim, or in the context of a legal dispute: an ISO-certified and BVSK-compliant appraisal enjoys significantly higher acceptance than simple condition reports from workshops or non-binding online estimates.
Value Appraisals for Inheritance, Divorce, and Insurance Cases
In emotionally stressful situations such as inheritance or divorce, an objective proof of value is often the key to avoiding lengthy legal disputes. When assets such as cars, boats, or high-value machinery must be divided, lawyers and notaries require robust figures. A court-admissible appraisal provides exactly this basis. Thanks to the fixed price of auf Anfrages per standard asset, costs remain manageable for the community of heirs or the divorcing parties, while the market value is precisely determined.
The value appraisal also plays a central role in insurance cases. After a no-fault accident or an act of nature (e.g. hail or storm), determining the replacement value is crucial for the amount of compensation. Insurers tend to use standard values from databases, which often do not account for individual value-enhancing factors or an above-average level of care. A detailed DIAVAG appraisal documents the actual condition before the damage occurred and helps enforce legitimate claims.
For legal matters, those affected should always consult a lawyer or notary. DIAVAG provides the technical and value-related expertise that serves as evidence in these proceedings. Compliance with the JVEG framework during preparation ensures that the appraisals are generally court-admissible, unless the court appoints its own expert. The combination of technical precision and formal correctness makes DIAVAG a preferred partner for legal mandates.
Mobile Inspection: Time Savings Through On-Site Service
A key advantage of the DIAVAG model is mobility. Traditionally, a vehicle has to be brought to an inspection center or workshop for an appraisal. This causes time expenditure, logistics costs, and, for assets that are not roadworthy (e.g. boats in winter storage or construction machinery on a job site), significant transport costs. Instead, the DIAVAG appraiser comes directly to the asset's location - whether that's a private garage, a harbor, a company yard, or a trading site.
The appointment usually takes place within 24 hours of commissioning. The on-site inspection is optimized for maximum efficiency and typically takes less than 15 minutes. This is made possible through the use of standardized inspection protocols and digital capture tools. Customers don't need to plan for long waiting times and can flexibly fit the appointment into their day. Despite the short duration on-site, the inspection is thorough and precise thanks to the calibrated hardware (OBD2, paint thickness gauge, tread depth gauge).
After the on-site data collection is completed, the data is transferred to the central system. There, the final valuation and the signature by a senior inspector take place. The customer receives the finished PDF appraisal by email the same day. This speed is a decisive competitive advantage, particularly in the used car trade, since transactions are often time-critical and a missing appraisal can delay the sales process.
Asset Classes Beyond the Passenger Car: Boats, Machinery, and Home Storage
While many appraisal services focus exclusively on passenger cars, DIAVAG covers a total of seven asset classes. This breadth is a unique selling point in the market. In addition to cars and electric cars, boats (sport, motor, and sailing boats), construction and agricultural machinery, cargo bikes, e-scooters, and PV home storage systems are also assessed. Each of these classes requires specific expertise and adapted inspection methods that are built into the DIAVAG workflow.
For boats, for example, the focus, besides general condition, is on hull integrity and propulsion technology. For construction and agricultural machinery such as excavators or tractors, operational safety and wear on hydraulic components take center stage. Regulatory requirements such as the EU Machinery Regulation are also taken into account here. Costs also remain transparent and affordable at auf Anfrages for standard assets, which is particularly attractive for small businesses or private sellers of special assets.
The valuation of micromobility assets such as cargo bikes or e-scooters is becoming increasingly important, as these vehicles often have high acquisition costs, and in the event of theft or an accident, a precise proof of value is needed for insurance purposes. DIAVAG offers a professional solution here that goes beyond simple purchase receipts and documents the actual market value taking age and condition into account.
Scalable Solutions for Dealers and Fleet Operators
For commercial customers such as car dealerships, leasing companies, and fleet operators, DIAVAG offers individual terms. From a volume of 50 appraisals per month, framework agreements can be concluded that allow seamless integration into existing processes. Via a DMS API (Dealer Management System interface), appraisals can be transferred directly into the dealer's management software. This automates inventory valuation and speeds up vehicle acquisition.
Dealers benefit from the independence of the DIAVAG seal. A vehicle offered with an external, BVSK-compliant appraisal often achieves higher prices on the market and sells more quickly, since buyer confidence is strengthened. In this process, the dealer does not act as judge in their own case, but has the condition confirmed by a neutral third party. This also reduces the risk of subsequent warranty claims, since the condition at the time of sale is fully documented.
For fleet managers, residual value tracking is a decisive tool for cost control. Through regular inspections of fleet vehicles, value losses can be identified early, and lease returns can be optimally prepared. DIAVAG provides the necessary data in a standardized format that enables easy comparability across the entire fleet.
The Technical Foundation: Hardware Case and Standardized Processes
Behind DIAVAG's efficiency and precision lies a well-thought-out technical concept. Every appraiser is equipped with a special hardware case, which is also sold to independent partners for auf Anfrages. This case contains all the necessary tools for a professional inspection: an OBD2 scanner for diagnosing onboard electronics, a paint thickness gauge for checking the finish, a tread depth gauge, a digital multimeter, and the hardware for the Premium Battery Test.
Standardizing the workflow ensures that every appraisal - whether prepared in Hamburg or Munich - is of the same high quality. The software guides the appraiser step by step through the inspection and enforces complete photo documentation. These photos are tamper-proof and capture the visual condition of the asset in detail. This guided data capture minimizes human error and drastically shortens processing time.
Data is stored in compliance with GDPR on servers within the European Union. This is a particularly important criterion for B2B customers and public authorities. The combination of high-quality hardware and an intelligent software platform enables DIAVAG to offer professional appraisals at a price significantly below the market average, without reducing the depth of expertise. This is the basis for the planned nationwide rollout in 2026.
Frequently asked questions
- What does a value appraisal cost for an electric car at DIAVAG?
- A value appraisal for an electric car costs a flat auf Anfrages at DIAVAG. This price includes the Premium Battery Test, which analyzes the State of Health (SoH) and cell balance of the high-voltage battery in detail.
- Are DIAVAG's appraisals court-admissible?
- Yes, the appraisals are prepared by BVSK-compliant appraisers and signed by a senior inspector. They meet the professional requirements for use in legal disputes, although a lawyer or notary should always be consulted for specific legal questions.
- How quickly do I receive the finished appraisal?
- An on-site appointment is usually possible within 24 hours. The inspection takes less than 15 minutes, and the finished PDF appraisal is delivered by email the same day.
- Are there additional travel costs for the mobile service?
- In the current regions of Hamburg, Berlin, and Munich, travel costs are already included in the fixed price of auf Anfrages or auf Anfrages. There are no hidden fees.
- What assets besides cars does DIAVAG also assess?
- DIAVAG covers a total of seven asset classes: cars, electric cars, boats, construction and agricultural machinery, cargo bikes, e-scooters, and PV home storage systems.
- Why is DIAVAG cheaper than many traditional appraisers?
- Through a highly standardized digital workflow and the use of specialized hardware, DIAVAG can increase on-site efficiency. This time saving is passed on to the customer in the form of attractive fixed prices.
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